This Privacy Policy outlines how Simple-Sai ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information. Including when you visit, use our services, make a purchase from our site (www.simple-sai.com), or otherwise communicate with us. This Privacy Policy applies only to our online activities and is not applicable to information collected offline or through alternative channels.
For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services. This includes whether you are a customer, website visitor, or any other individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using or accessing any of the Services.
If you have any additional questions or require more information, do not hesitate to contact us.

Contents
1 Changes to This Privacy Policy 2
2 How We Collect and Use Your Personal Information 2
3 What We Collect 2
3.1 Personal Information 3
3.2 Sensitive Information 3
3.3 Cookies & Log Files 3
3.4 Web Beacons 3
3.5 Third Parties 3
4 How We Use Your Personal Information 3
4.1 Providing Products and Services 3
4.2 Marketing and Advertising 3
4.3 Security and Fraud Prevention 3
4.4 Communicating with You 3
5 Sharing Your Personal Information 3
5.1 With Vendors or Other Third Parties 3
5.2 With Business and Marketing Partners 3
5.3 With Your Consent 4
5.4 Within Our Corporate Group 4
5.5 In Connection with Business Transactions or Legal Obligations 4
6 User Generated Content 4
7 Third Party Websites and Links 4
8 Children’s Data 5
9 Security and Retention of Your Information 5
10 Your Rights and Choices 5
11 Complaints 6
12 International Users 6


1 Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

2 How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you from various sources.
The information will be used to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others. These aforementioned uses are in addition to the specific uses outlined below.

3 What We Collect
When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The information we obtain about you depend on your interactions with our Site and the use of our Services. The following sections describe the categories and specific types of personal information we collect.

3.1 Personal Information
Information that you directly submit to us voluntarily through our Services may include:
• Basic contact details, including your name, address, phone number, and email.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Customer support information, including the information you choose to include in communications with us, such as when sending a message through the Services.
You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

3.2 Sensitive Information
We do not process sensitive information

3.3 Cookies & Log Files
Cookies & Log Files may be used to provide information about how you use our site and services. This could include device or browser information, network connection, IP address and other details regarding how you use the site or service.

3.4 Web Beacons
Web beacons such as tags and pixels are also used to analyse how you use the site.

3.5 Third Parties
We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
• Companies that support our Site and Services.
• Payment processors who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.
• When you visit our Site, or interact with our Services or advertisements (email or otherwise), we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below titled "Third Party Websites and Links."
We do not sell any Personal Information to third parties.


4 How We Use Your Personal Information

4.1 Providing Products and Services
Processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, arranging for shipping, facilitating any returns and exchanges, and enabling you to post reviews.

4.2 Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, and displaying advertisements for products or services.

4.3 Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

4.4 Communicating with You
We use your personal information to provide you with customer support and improve our Services.

5 Sharing Your Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

5.1 With Vendors or Other Third Parties
We may disclose your personal information to vendors or other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

5.2 With Business and Marketing Partners
We may disclose your personal information to business and marketing partners, to provide services and advertise to you.

5.3 With Your Consent
We may disclose your personal information to third parties when you direct us, request us, or otherwise consent to our disclosure, such as to ship you products or through your use of social media widgets or login integrations.

5.4 Within Our Corporate Group
We may disclose your personal information with our affiliates or otherwise within our corporate group in our legitimate interests to run a successful business.

5.5 In Connection with Business Transactions or Legal Obligations
We may disclose your personal information in connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.


6 User Generated Content
The Services may allow you to post product reviews and other user-generated content. If you decide to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will access the information you choose to make available to others and cannot guarantee that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.

7 Third Party Websites and Links
Our Site may include links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide in public or semi-public venues, including information shared on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

8 Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” personal information of individuals under 16 years of age

9 Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
The duration for which we retain your personal information depends on various factors, including whether we need the information to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

10 Your Rights and Choices
Your rights as are given by UK GDPR laws are as follows.
• Right to Access / Know: You may have the right to request copies of your personal information that we maintain.
• Right to Erasure: You may have the right to request the deletion of personal information we maintain about you.
• Right to Rectification: You may have the right to request that we correct any information you believe to be inaccurate.
• Right of Portability: You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, under certain circumstances and exceptions.
• Restriction of Processing: You may have the right to request that we stop or restrict our processing of personal information.
• Right to Object: You have the right to object to the processing of your personal date under certain circumstances
You may exercise any of these rights by following the instructions on our Site or by contacting us using the details provided below.
We will not discriminate or retaliate against you for exercising any of these rights. We may need to collect information from you, such as your email address or account information, to verify your identity before responding substantively to your request.

11 Complaints
If you have complaints about how we process your personal information, please contact us.

12 International Users
Please note that we may transfer, store, and process your personal information outside your country of residence. Your personal information may also be processed by our staff, third-party service providers, and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.